SmartTouch™

Our turn-key service complements existing care management services by offloading the menial work dealing with device issues, allowing your staff to care for more patients. Our service incorporates proprietary data logic in our platform, AI Virtual Assistants, human experts, and behavioral science, encouraging patients to test more frequently. Increased testing by your patients supports better-informed decision-making and optimizes your business.

SmartTouch is our device use optimization program. We work as an extension of your team and reach out to your patients, on your terms, educating them on proper device use, and encouraging them to test at least 16 days a month or according to their unique care plans.

Key Benefits

Proven to be Effective

The SmartTouch service is shown to be an effective solution for improving device use.

• The results above were from a customer with a group of devices that had never completed a testing day several months prior.

• Within weeks, 69% completed six or more testing days.

How It Works

Custom scripting and workflows to meet the unique needs of your business and patient population.

Human to human interaction – our team of trained experts reach out to your patients on behalf of your organization.

Maximizes efficacy by leveraging proprietary data logic and behavioral science to encourage patients to test more.